ACRYLIC U SHAPED EARRING
Lifetime Warranty On Tarnishing
Water Resistant
Resistant to high temperatures
SWEAT Resistant
Stainless steel
18K Gold Plated
Tarnish Free
Waterproof
FAIR PRICING
The big hitters in our industry sell their product 8-10x the actual cost. We take the hit and bring the same quality and better products to you at a more affordable price. To bring the best quality within reach of you, we’ve been able to scale our stock and build relationships with best and most trusted jewellers globally ensuring we can still supply you with the best, without having to break the bank.
SHIPPING DETAILS
We have many shipping options for all countries.
Please see below our shipping methods:
✅UK (domestic) Shipping:
Next Day Delivery (Evri Tracked 24) - Next working day delivery, fully tracked - £3.50 for all orders Or FREE for orders over £40 Or FREE for orders over £40
✅European & International Shipping:
EU Standard Shipping (DHL/Deutsche Post) – 4-6 working days, duties & taxes paid. £3.50 Or FREE for orders over £50
✅USA & International Shipping:
North American Standard Delivery (DHL, Tracked)
4-6 working days, fully tracked and signed - £3.5 or Free On Orders Over £50
Australia Shipping:
Standard Delivery (DHL, Tracked)
4-6 working days, fully tracked and signed - $8.00 AUD or Free On Orders Over 50£
Please note for any European orders over the value of 150 EUR will be subject to the relevant VAT & duty rates.
For All EU orders under 150euros VAT & Duty is covered through IOSS.
RETURN POLICY
At Foxus Jewellery, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, we're here to help.
Returns
You may return unworn and undamaged items within 30 days of purchase for a full refund.
All returns must be accompanied by the original receipt or proof of purchase.
Items must be in their original packaging and condition.
Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.
Exchanges
If you would like to exchange an item for a different size, style, or color, please contact us within 30 days of purchase.
Exchanges are subject to availability. If the desired item is unavailable, we will issue a refund or store credit.
Items for exchange must be unworn, undamaged, and in their original packaging.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.
We recommend using a trackable shipping service for returns to ensure safe delivery.
How to Initiate a Return or Exchange
To initiate a return or exchange, please contact our customer service team at [contact email/phone number]. Be sure to include your order number and reason for return or exchange.
Custom Orders
Please note that custom orders are non-returnable and non-refundable unless they arrive damaged or defective.
Contact Us
If you have any questions or concerns about our returns and exchanges policy, please don't hesitate to contact us at foxusjewellery@yahoo.com , our customer service team is here to assist you.
Feel free to adjust the policy as needed to align with Foxus Jewellery's specific procedures and preferences.
PROMISE/GUARANTEE
Our Foxus Promise to you.
Our lifetime warranty covers all our claims that will not happen with your purchase. We guarantee our jewellery will never fade, tarnish, or lose its colour. That includes in the shower, sea, pool, wearing while training or exposed to sweat and heat. Our jewellery is built to last. However, should it tarnish, we will replace it for free. Just send an email with your order number & a photo to our customer service team & we will be there to help.
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